Returns & Exchanges
At K-Beauty Arabia, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a hassle-free return policy within 14 days of delivery. Please ensure that all skincare and cosmetic items remain unopened and in their original packaging to qualify for a refund.
Initiate a Request
Contact our dedicated support team via email or WhatsApp within 14 days of receiving your order, providing your order number and the reason for the return.
Verification & Approval
Our team will review your request and photos of the product to ensure the safety seals are intact, then provide you with a return authorization code.
Pack and Ship
Carefully pack the items in their original box to prevent damage during transit and schedule a pickup with our courier partner at your convenience.
Refund Processing
Once we receive and inspect the returned items at our warehouse, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing